FAQs

Excess Protection

If you have any queries regarding your excess protection please click here.

How does it work?

We search our network of over 450 of the leading suppliers to find you the best priced car hire.

How do I check availability?

Simply enter your rental requirements into our search form we will list the availability and prices of different vehicles.

What do your prices include?

Our prices usually include the following

  • Unlimited Mileage
  • Collision Damage Waiver
  • Vehicle Theft Waiver
  • Liability Insurance
  • Airport Fees
  • Local Taxes
  • Breakdown Assistance

*please check the terms for the specific supplier available after you have chosen your vehicle

How do I know where to collect the vehicle from?

After you have made your booking, you will receive a booking voucher by email which details the suppliers address, contact numbers and useful information specific to your rental. Please note it may take up to 72 hours for this email to arrive.

I require a child seat, how do I reserve it?

We can request additional extras such as child seats from the local supplier, simply tick the box next to the extras you require. Additional extras are paid for on collection of the vehicle.

How old do I need to be to rent a vehicle?

Different suppliers have different minimum and maximum ages for renting vehicles, after you have selected your vehicle you will find specific supplier information and details of any surcharges if applicable.

Do I pay the full amount of the rental now?

You will either pay the full amount when making your booking or in some cases, a small deposit will be taken to secure your vehicle when making your booking and the outstanding balance is paid locally. The total amount payable at the time of making the booking will be displayed on the right hand side of the payment page. If you have booked any additional extras at the time of making the booking, these will be paid locally to the local supplier when you collect your vehicle.

I have driving endorsements; can I still rent a vehicle?

Most rental companies allow one endorsement (although drink driving endorsements are not always accepted) Please contact us if you are unsure.

What do I need to take with me when collecting my vehicle?

You will need your rental voucher, your driving licence (both parts if you have the newer style UK licence) credit card in the lead driver’s name, sometimes additional id is required such as a passport. Supplier specific information can be found in the terms section after you have selected your vehicle.

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Operated by ASAP Ventures Ltd

Registered in England and Wales, 4278063

1 The Square, Lightwater, Surrey, GU18 5SS, UK

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