How can we be of assistance?
Questions, complaints or compliments? Please share them with us
Contact us via one of the departments below and we'll be happy to assist you further. Also check our frequently asked questions; it's likely that your question has already been answered.
Manage your reservation
Log in to view your reservations, update your profile or print your voucher.
More information
Please contact our reservations department for questions or remarks relating to your current or future booking.
Reservation Department
Phone number:
+49 8938035675
Opening hours:
Monday - Friday: 8am - 9pm
Saturday: 8am - 8pm
Sunday: 9am - 9pm
Customer service
Phone number:
+49 8938035675
Opening hours:
Monday - Friday: 9am - 1pm
Saturday - Sunday: closed
International phone numbers
- the Netherlands +31 85 001 2744
- Belgium +32 426 81 449
- Spain +34 944 581 204
- Italy +39 06 948 021 32
- France +33 974 592 221
- Portugal +351 308 805 484
- Germany +49 89 412 07 256
- Denmark +45 78 75 52 76
- Norway +47 219 54 170
- Sweden +46 10 138 84 02
- Finland +358 942 720 925
- Poland +48 221 244 139
- Austria +43 720 231 280
- Switzerland +41 225 391 108
- United Kingdom +44 144 6506 650
- Other nations +49 89 412 07 311