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    • Customer ratings 9.2 / 10
  • Quick and easy service
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+49 89 38035675
Opening hours

How can we be of assistance?

Questions, complaints or compliments? Please share them with us

Contact us via one of the departments below and we'll be happy to assist you further. Also check our frequently asked questions; it's likely that your question has already been answered.

Frequently asked questions

Contact

Reservation Department

For questions or remarks regarding your current or future booking
Phone number:
+49 89 38035675
Opening hours:
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 18:00
  • Sunday: 10:00 - 18:30

Customer service

For questions regarding a booking that has already been made
Phone number:
+49 89 38035675
Opening hours:
  • Monday: 09:00 - 13:00
  • Tuesday: 09:00 - 13:00
  • Wednesday: Closed
  • Thursday: 09:00 - 13:00
  • Friday: 09:00 - 13:00
  • Saturday: Closed
  • Sunday: Closed

International phone numbers

  • Austria +49 89 20708848
  • Belgium +49 89 22061480
  • Denmark +49 89 54195558015
  • Finland +49 89 54195558012
  • France +49 89 541955580
  • Germany +49 89 41207256
  • Italy +49 89 541955584
  • Netherlands +49 89 541955600
  • Norway +49 89 41207636
  • Poland +49 89 541955602
  • Portugal +351 (21) 124 85 29
  • Spain +49 89 541955605
  • Sweden +49 89 541955606
  • Switzerland +49 89 22061425
  • United Kingdom +44 144 6506 650
  • United States +49 89 41207311
  • Other countries +49 89 41207311